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Service

Technical & Application Support

Help choosing the right product and grade, calculating dose rates, and sorting out a process that has stopped behaving.

Buying the chemical is the easy part. The questions that actually cost money are which grade is sufficient, what dose rate the process needs, and why something that worked last month has stopped working.

Technical support comes with supply. Send us the problem along with the water or process data and we will work through it, rather than simply quoting you a product.

What is included

Product selection

The right grade for the job, and no more than that.

Dose calculation

Worked dose rates against your volumes and target residuals.

Process troubleshooting

Working through a process that has changed its behaviour.

On-site training

Safe handling and dosing training for the people who do the work.

What it does for your business

  • Fewer failed batches Getting the chemistry right first time is cheaper than reworking it.
  • Right grade, right price Paying for laboratory grade in a process that needs technical grade is waste.